I have a very small amount of ready made stock. Most pieces will be made to order therefore could take up to 6 weeks before they’re ready to ship depending on design. Pieces with stones tend to take the longest whereas smaller items like earrings will be typically ready in about 1 - 2 weeks. Please get in touch if you require your jewellery for a certain date.
Jewellery will be packaged in an Elizabeth Chamberlain branded box, wrapped in tissue for protection, and tied with a card and ribbon. The parcel will arrive in a generic, unbranded padded envelope for security reasons.
All UK orders will be shipped by either recorded or special delivery which is an insured, next day service which will require a signature. Please get in touch if you require the delivery on a certain day and I will try to accommodate this.
Postage is £4 for orders under £100.
Orders over £100 have complimentary postage.
Please get in touch for a postage quote and timescale for international orders
I hope very much that you will love your new piece of jewellery, however please get in touch within 14 days for a refund after the return of the unworn piece if there are any problems. After this time, I will be happy to offer an exchange or credit note to the value of your purchase up until 28 days after you received your purchase.
I can not accept returns on bespoke orders or personalised items, including engraved items. I also cannot accept returns for earrings due to hygiene reasons.